Return

  • Return of goods of unsatisfactory quality is subject to prior agreement with the managers
  • When requesting a return, the buyer is obliged to present clear, justified evidence supporting the reason for the return (counterfeit, mismatch of the part number, defect, etc.).
  • Our company has the right to reject the buyer's claim if the visible defect is minor, does not affect the quality characteristics of the parts, and does not incur additional expenses during installation on the vehicle."

Non-refundable


  • Electrogroups
  • Goods of proper quality
  • Incorrectly selected analogues
  • Parts purchased from the warehouses of APT MOSCOW, AKR MOSCOW, KMRTS Moscow.
  • Used parts


To avoid questions concerning the quality of parts (original, counterfeit), we strongly request that orders be placed with official dealers in Russia or the Emirates. Otherwise, claims for return are NOT ACCEPTED.


 

BY ORDERING PARTS FROM THE Hella.parts WEBSITE
YOU ACCEPT ALL THE ABOVE CONDITIONS